FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 12 Feb 20264,187
- How do I change my phone number?Published on 7 Sept 2023Updated on 9 Feb 202614,184
- How do I change my email?Published on 6 Sept 2023Updated on 9 Feb 20263,998
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 12 Feb 202613,576
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 12 Feb 202615,801
- What is sub-account?Published on 22 Aug 2023Updated on 24 Feb 20261,807
- How do I close my account? (web)Published on 22 Aug 2023Updated on 11 Feb 2026452
- How do I close my account? (app)Published on 22 Aug 2023Updated on 11 Feb 2026883
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 28 Jan 2026396
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 24 Feb 2026353
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 27 Jan 2026456
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 26 Feb 2026383
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 9 Feb 2026581
- How do I change my login password?Published on 22 Aug 2023Updated on 27 Feb 202619,476
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 17 Nov 20256,981
Showing 16-30 of 36 articles